Privacy Policy

We collect information you provide directly to us when interacting with ITBD Web services, such as:

• Personal Identifiers: Name, email address, phone number, and company information provided when requesting quotes, booking calls, or creating an account.
• Project Data: Architecture specifications, requirements, technical documents, and codebase links shared for consultation and development.
• Payment & Billing Information: Transaction records, invoice data, and billing addresses (credit card and gateway details are processed securely via encrypted PCI-compliant payment gateways).
• Technical & Usage Data: IP address, browser type, device information, operating system, and referral URLs collected automatically through cookies and server logs.

We use the collected information for specific, legitimate business purposes, including:

• Delivering custom software development, cloud infrastructure, and technical consulting services.
• Processing project contracts, generating automated invoices, and tracking delivery milestones.
• Communicating project progress, responding to inquiries, and scheduling strategy consultation sessions.
• Analyzing platform performance, optimizing website load times, and ensuring system stability.
• Complying with legal obligations, tax laws, and enforcing our terms and contracts.

We implement enterprise-grade security protocols to safeguard your information against unauthorized access, alteration, disclosure, or destruction:

• End-to-End Encryption: All data in transit is encrypted using modern TLS 1.3 cryptographic protocols, and sensitive data at rest is encrypted with AES-256 algorithms.
• Non-Disclosure Agreements (NDA): All client source code, business logic, and proprietary architectures are strictly protected by confidentiality clauses.
• Restricted Access Control: Only authorized personnel with verified operational needs have access to project repositories and client data.
• Continuous Monitoring: Regular vulnerability audits, automated database backups, and DDoS protection safeguards.

Our website uses cookies and similar tracking technologies to enhance user experience:

• Essential Cookies: Necessary for basic website functions, session management, and authentication security.
• Analytics Cookies: Help us understand how visitors engage with our tools, blogs, and portfolio pages (e.g. Google Analytics) without personally identifying individual users.
• Preferences: Retain your interface choices and theme configurations.

You can manage or disable cookies through your browser settings at any time without impacting core viewing functionality.

We do not sell, rent, or trade your personal information. We may share minimal necessary data with trusted third-party service providers solely to facilitate our operations:

• Cloud Infrastructure & Hosting Providers (e.g., AWS, DigitalOcean, Cloudflare).
• Payment Processing Gateways (e.g., Stripe, bKash, Nagad, PayPal).
• Email Delivery & Notification Services.

All third-party vendors are strictly vetted to ensure full compliance with international privacy and security standards.

Under applicable data protection regulations (including GDPR and CCPA), you have the right to:

• Request access to the personal data we hold about you.
• Request correction or rectification of incomplete or inaccurate information.
• Request permanent deletion / erasure of your personal data ('Right to be Forgotten').
• Object to or restrict processing of specific data categories.
• Request a portable export of your data in a standard machine-readable format.

To exercise any of these rights, simply contact us via our official email address.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please feel free to reach out to our legal and data protection team: